Terms of Service

Last updated: September 26, 2026

Welcome to Kilpatrick Jewelry Designs. These Terms of Service govern your use of our website and purchases from our online store. By using our website or placing an order, you agree to these terms.

Products and descriptions

We sell jewelry, including moissanite pieces. We aim to describe and photograph our products accurately. Colors and appearance may vary slightly depending on lighting and your screen. Please review the product description and selected options—including size, length, stone size, and finish—before placing an order.

Prices and orders

Prices are shown in the currency displayed at checkout. Applicable taxes and shipping charges, if any, are shown before you complete your purchase. We may correct errors in product information or pricing. If an error affects an order you have already placed, we will contact you before fulfilling it and give you the option to proceed at the corrected price or cancel for a refund.

Submitting an order does not guarantee acceptance. We may cancel an order if an item is unavailable, payment cannot be processed, or we reasonably suspect an error or fraudulent activity. If we cancel an order after payment, we will refund the amount paid for the canceled items.

Shipping and delivery

Shipping options, costs, and any estimated delivery dates are provided at checkout or in our Shipping Policy. Delivery estimates are not guarantees. If we cannot ship within the promised timeframe, we will contact you about the delay and your available options.

You are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if you notice an error. We cannot guarantee an address change after an order has been processed.

Returns and refunds

Our Return and Refund Policy explains eligibility, deadlines, and how to request a return. Please read that policy before purchasing. Nothing in these terms limits any rights you have under applicable law.

Product care and warranty

Follow any care instructions provided with your jewelry. If a product is advertised with a lifetime warranty, its coverage, exclusions, and claim process are governed by our separate Lifetime Warranty Policy. Any rights provided by law remain in effect.

Website use

You may use this website for lawful personal shopping. You agree not to interfere with its operation, misuse its content, submit false information, or attempt unauthorized access to our systems.

The text, photographs, graphics, logos, and other content on this website belong to Kilpatrick Jewelry Designs or their respective owners. You may not copy or use them commercially without permission.

Third-party services

Our store uses service providers, including Shopify and payment providers, to operate the website and process orders. Third-party websites linked from our store have their own terms and privacy practices.

Privacy

Our Privacy Policy explains how we collect, use, and share personal information. Please review it for details about your data.

Changes to these terms

We may update these terms from time to time. The updated version will be posted here with a revised “Last updated” date. The terms in effect when you place an order govern that order, except where a change is required by law.

Contact

For questions about these terms or an order, contact Kilpatrick Jewelry Designs at [customer support email].